1.How can I get some samples?
1)We are honored to offer you samples. New clients are expected to pay for the courier cost. The samples are free for you; this charge will be deducted from the payment for formal order.
2)Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your collection account. Then you can pay the freight direct to your local carrier company.
2.How does your factory do regarding quality control?
A: Quality is priority! Every worker keeps the QC from the very beginning to the very end:
1) All raw material we used are environmental-friendly;
2) Skillful workers care every detail in handing the material, forming, thermoforming and packing process;
3) Quality control department especially responsible for quality checking in each process.
3.Can your factory emboss my logo on the goods?
A: Absolutely, We can design the embossed logo when open the mold.Thus you can definitely protect your own copyright.
Send me your drawing design , like AI ,CDR, IGS,STP files etc.
If you have special design , please contact our sales to discuss.For patent protection purpose, a letter of attorney (letter of authorization) shall be provided for the logo.
We usually produce goods based on customer’s samples or based on customers’ picture, logo, sizes etc detail information design for customers.
4.Are you factory or a trading company or a broker?
A: We have our own factory and We works with everything from raw material to finsiehd product.So we can provide fully supply chain service to you.Welcome to our factory if have the free time!
5.What certificates you have got to guarantee the quality of your product?
A: Yes , certificates can explain everything , here is the certificates we got :
- ISO 9001
- ISO 14001
- - OK Compost (EU)
6.Is your price lowest?
A: Of course NOT ! The price is depend on how larger your order is, we dont promise the lowest price.BUT we are taking a series of measures to enhance our service and lower our cost , like optimize process, higher efficiency, self-made etc.
7.When can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.